Mark Graban – Medium

Mark Graban

Why Process Behavior Charts are the Best Way to Visualize (and Understand) This KPI

I’m all for visualizing data and performance measures in the form of a chart. Charts are far better visuals than “bowlers” or “bowling…

Dec 16

Why Process Behavior Charts are the Best Way to Visualize (and Understand) This KPI

Dec 16

Ten Years Ago — In the News Visiting a Japanese Lean Hospital

Just over a week ago, I got back from Katie Anderson’s Japan Study Trip. It was amazing! I have so much to write about and share.

Nov 24

Ten Years Ago — In the News Visiting a Japanese Lean Hospital

Nov 24

Surveying the Lean Global Connection Audience on Barriers to Speaking Up

At the recent Lean Global Connection event, I posed a straightforward yet revealing question to the audience:

Nov 22

Surveying the Lean Global Connection Audience on Barriers to Speaking Up

Nov 22

Lean Failure Explained: When Command-and-Control Leadership Sabotages Success

It’s a story I’ve heard too many times. An organization spends years, even decades, entrenched in a top-down, command-and-control culture…

Oct 17

Lean Failure Explained: When Command-and-Control Leadership Sabotages Success

Oct 17

Demystifying Toyota’s Andon System: How It Works and Common Misconceptions

There’s a common misconception about Toyota’s “Andon” system, often expressed as:

Jul 2

Demystifying Toyota’s Andon System: How It Works and Common Misconceptions

Jul 2

Beyond Mistakes: Uncovering Toyota’s Approach to Success Through Learning

This post is built around excerpts from the book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. Read more…

Dec 18, 2023

Beyond Mistakes: Uncovering Toyota’s Approach to Success Through Learning

Dec 18, 2023

Respect Every Individual Patient: Disposable MRI Hijabs

In the Lean methodology, we often talk about the need to have and practice “ respect for people” — a phrase that comes from Toyota…

Nov 19, 2021

Respect Every Individual Patient: Disposable MRI Hijabs

Nov 19, 2021

This WSJ Article About Lean Isn’t Terrible (via GE and Larry Culp)

The Wall Street Journal has an epic track record when it comes to always getting it wrong when they write about Lean or the Toyota…

Nov 18, 2021

This WSJ Article About Lean Isn’t Terrible (via GE and Larry Culp)

Nov 18, 2021

Uncommon Leadership — Lasting Impact and Paul O’Neill [eBook Excerpt #4]

Value Capture is pleased to share another excerpt, our fourth, from the free eBook, Lasting Impact: Leaders Share Lessons from Paul H…

Nov 5, 2021

Uncommon Leadership — Lasting Impact and Paul O’Neill [eBook Excerpt #4]

Nov 5, 2021

Confusion Galore, A Vaccine Administration Error: My Moderna COVID Booster

Having received a Johnson & Johnson vaccine in March (at Dodger Stadium), I was happy to have the opportunity to get a booster. Based on…

Nov 4, 2021

Confusion Galore, A Vaccine Administration Error: My Moderna COVID Booster

Nov 4, 2021

Mark Graban

Mark Graban

Consultant, speaker, author, podcaster. Author of "Lean Hospitals," “Measures of Success" & "The Mistakes That Make Us." Senior Advisor & investor, KaiNexus .

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