The Little Difference That Turned “No Ideas” Into “Lots of Ideas”

  • People are always running into that drawer in the nurses' station that doesn’t stay closed (fixing this would reduce a small workplace frustration)
  • Coming up with a process for wiping down shared staff phones to reduce the possible spread of germs (helping prevent staff and patients from getting sick)
  • Nurses and techs could see that a patient had eaten half of their meal, but it was hard to remember how many ounces of food that might be. Her idea was to create and post a simple reference sheet to make it easier to accurately record this in the patient record.

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